Terms of service

Last Updated: October 5th 2026

Welcome to Honeycraft Store. These Terms of Service (“Terms”) govern your access to and use of the Honeycraft Store website, online store, products, services, and any related content or features (collectively, the “Services”).

Throughout these Terms, the words “we,” “us,” “our,” and “Honeycraft Store” refer to Honeycraft Store. Our online store is hosted and powered by Shopify, which provides the platform that allows us to offer our products and Services to you.

By accessing, browsing, or purchasing from our Services, you agree to be bound by these Terms, as well as any additional policies referenced within them, including our Privacy Policy and Refund Policy.

Please read these Terms carefully before using our Services. They contain important information regarding your rights and responsibilities, including disclaimers of warranties and limitations of liability.

If you do not agree with these Terms or our Privacy Policy, please do not access or use our Services.

SECTION 1 — ACCESS AND ACCOUNTS

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

If you allow a minor to access or use our Services on a device that you own, purchase, or manage, you are responsible for that minor’s use of the Services and their compliance with these Terms.

When using our Services or placing an order, you may be required to provide certain information, including your name, email address, billing information, payment information, and shipping address.

You agree that all information you provide to us will be accurate, current, complete, and truthful. You are responsible for ensuring that you have the legal right to provide any information submitted through our Services.

If you create an account, you are responsible for maintaining the confidentiality and security of your account information and for all activity conducted through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our prior written permission.

SECTION 2 — OUR PRODUCTS

We make every reasonable effort to accurately display and describe our products on our website. However, because our products may be handmade and displayed on different devices, the actual color, appearance, texture, size, or finish of an item may vary slightly from what appears on your screen.

Differences may occur due to your device, screen settings, lighting, photography, or the handmade nature of our products.

We do not guarantee that the appearance of a product will exactly match how it appears on your device or meet personal expectations regarding color, appearance, or other characteristics.

Product descriptions, photographs, pricing, availability, and other information may be updated or changed at any time without notice.

We reserve the right to discontinue products, limit quantities, refuse orders, or restrict the availability of products to any person, geographic region, or jurisdiction at our discretion.

SECTION 3 — ORDERS

When you place an order through our website, you are submitting a request to purchase the products in your order.

Honeycraft Store reserves the right to accept, decline, limit, or cancel any order at our discretion and for any lawful reason.

An order is not considered accepted until payment has been successfully processed and the order has been confirmed by Honeycraft Store.

Please carefully review your order before submitting it. Once an order has been accepted, we may be unable to accommodate cancellation, modification, or address-change requests.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, and/or telephone number provided with your order.

Returns, refunds, exchanges, and cancellations are subject to our applicable Refund Policy.

By placing an order, you represent that the products are being purchased for personal or household use and not for unauthorized resale, redistribution, or commercial export.

SECTION 4 — PRICES AND BILLING

All prices, discounts, promotions, and offers are subject to change without notice.

The price charged for a product will generally be the price displayed at the time your order is placed and will be reflected in your order confirmation.

Unless otherwise stated, displayed prices do not necessarily include applicable taxes, shipping charges, handling fees, customs duties, or import fees.

Prices offered through our website may differ from prices offered by third-party retailers or other sales channels.

Promotions may be subject to additional terms and conditions. If the terms of a specific promotion conflict with these Terms, the terms of the promotion will apply to that promotion.

You agree to provide accurate, complete, and current payment and billing information for all purchases.

You are responsible for promptly updating your information if it changes, including your email address, billing information, or payment details.

By submitting payment information, you represent that:

  • The information provided is accurate and complete.

  • You are authorized to use the payment method provided.

  • Your payment provider will honor the charges associated with your purchase.

  • You agree to pay all applicable charges, including the product price, shipping costs, handling fees, and applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

Please review our Shipping Policy for detailed information regarding processing times, preorder timelines, shipping, and delivery.

Because many of our products are handcrafted, orders may require additional processing time before shipment.

All estimated shipping and delivery dates are estimates only and are not guaranteed.

Honeycraft Store is not responsible for shipping or delivery delays caused by shipping carriers, weather, customs processing, incorrect addresses, service interruptions, or circumstances beyond our reasonable control.

Once an order has been transferred to the shipping carrier, we are not responsible for packages that are lost, stolen, delayed, damaged, missing, or otherwise misplaced during transit or delivery, to the extent permitted by applicable law.

Customers are responsible for providing an accurate and complete shipping address.

SECTION 6 — INTELLECTUAL PROPERTY

All content and materials available through our Services, including but not limited to our name, logo, branding, product designs, photographs, graphics, text, descriptions, videos, audio, artwork, product reviews, website design, layout, and overall presentation, are owned by Honeycraft Store or our licensors and are protected by applicable intellectual property laws.

These Terms grant you a limited right to access and use our Services for your personal, non-commercial purposes.

Unless we provide prior written permission, you may not:

  • Copy, reproduce, or republish our content.

  • Modify or create derivative works from our content.

  • Distribute, sell, or commercially exploit our content.

  • Download or store substantial portions of our website content.

  • Publicly display or perform our content.

  • Use our photographs, artwork, designs, branding, or product images for your own commercial purposes.

  • Use our intellectual property in a way that suggests an affiliation or endorsement by Honeycraft Store.

All rights not expressly granted under these Terms are reserved by Honeycraft Store.

“Honeycraft Store” and any associated names, logos, designs, slogans, product names, and branding are trademarks or other protected property of Honeycraft Store or their respective owners.

Shopify’s name, trademarks, logos, and related intellectual property belong to Shopify.

SECTION 7 — THIRD-PARTY TOOLS

Our Services may provide access to tools, features, applications, or services operated by third parties.

We do not control, monitor, or necessarily endorse these third-party tools and services.

Third-party tools are provided on an “as is” and “as available” basis, without warranties or guarantees from Honeycraft Store.

Your use of any third-party tools is at your own discretion and risk. You should review the terms and policies of the applicable third-party provider before using its services.

We may introduce additional features, tools, or services in the future. Any new features will also be considered part of the Services and will be subject to these Terms unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links, embedded content, or other features provided by third parties.

We are not responsible for the content, accuracy, availability, security, or practices of third-party websites or services.

If you choose to access a third-party website or service through a link on our website, you do so at your own risk.

Any purchases, transactions, or interactions you have with third parties are solely between you and the applicable third party.

Questions, complaints, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our online store is hosted and powered by Shopify, which provides the e-commerce platform that allows us to offer our products and Services.

However, purchases made through our online store are transactions between you and Honeycraft Store.

Shopify is not responsible for products sold by Honeycraft Store or for any issues arising from transactions between you and Honeycraft Store, including claims relating to products, orders, shipping, or customer service.

To the fullest extent permitted by applicable law, you acknowledge and agree that Shopify and its affiliates are not responsible for claims, damages, losses, or liabilities arising from your transactions with Honeycraft Store.

SECTION 10 — PRIVACY

Your use of our Services is also subject to our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and share personal information.

Because our store is hosted by Shopify, certain information relating to your access to and use of our Services may also be collected and processed by Shopify in accordance with Shopify’s applicable privacy policies.

By using our Services, you acknowledge that information submitted through our website may be processed by Honeycraft Store, Shopify, and service providers that assist us in operating our business.

SECTION 11 — CUSTOMER FEEDBACK AND REVIEWS

If you submit, post, upload, email, or otherwise provide reviews, comments, photographs, suggestions, ideas, feedback, testimonials, or other content (“Feedback”) to Honeycraft Store, you grant us a non-exclusive, worldwide, royalty-free, perpetual, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for lawful business purposes, including advertising, marketing, promoting, improving, and operating our Services.

You represent that:

  • You own or otherwise have the necessary rights to the Feedback you submit.

  • Your Feedback does not violate the rights of another person or business.

  • Your Feedback does not contain unlawful, defamatory, abusive, threatening, obscene, or otherwise objectionable material.

  • Your Feedback does not contain malicious software, viruses, or other harmful code.

  • You are not impersonating another person or misrepresenting the origin of your Feedback.

We are not required to maintain Feedback as confidential, provide compensation for Feedback, or respond to Feedback.

We reserve the right, but not the obligation, to remove or refuse to publish Feedback that we determine violates these Terms or is otherwise inappropriate.

You remain solely responsible for the content and accuracy of the Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, estimated delivery times, or other information.

We reserve the right to correct errors, update information, change pricing or availability, and cancel or modify orders affected by inaccurate information, including after an order has been submitted, to the extent permitted by applicable law.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use our Services:

  • For any unlawful, fraudulent, malicious, or unauthorized purpose.

  • To violate any applicable law, regulation, or ordinance.

  • To infringe upon our intellectual property rights or the rights of others.

  • To harass, threaten, abuse, defame, intimidate, or harm another person.

  • To submit false, misleading, or fraudulent information.

  • To impersonate another person or business.

  • To distribute spam, phishing attempts, malware, viruses, or other harmful material.

  • To interfere with the operation or security of our Services.

  • To collect or misuse another person's personal information.

  • To reproduce, copy, sell, resell, or exploit our Services without authorization.

  • To use automated systems, bots, scrapers, spiders, or similar tools to access, copy, monitor, or collect information from our Services without our prior written permission.

  • To circumvent security measures or access restrictions implemented by us.

  • To engage in conduct that may harm Honeycraft Store, Shopify, our customers, or our service providers.

We reserve the right to suspend or terminate access to our Services if we reasonably believe that you have violated these Terms.

SECTION 14 — AUTOMATED SYSTEMS AND AGENTS

You may not use automated software, artificial intelligence systems, bots, agents, crawlers, scrapers, or other automated technologies to access, interact with, collect information from, or otherwise use our Services without our prior written permission.

Any authorized automated system must clearly identify itself and comply with applicable technical and legal requirements.

We may implement technical measures to limit, block, or restrict automated access to our Services.

We reserve the right to block any automated system that violates these Terms or that we reasonably believe may interfere with the operation, security, or availability of our Services.

SECTION 15 — TERMINATION

We reserve the right to suspend or terminate your access to our Services at our discretion, including if we believe you have violated these Terms or applicable law.

Termination does not relieve you of any obligations or amounts owed that arose before termination.

Any provisions that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, and other applicable provisions.

SECTION 16 — DISCLAIMER OF WARRANTIES

Our Services and the information provided through them are made available for general informational and commercial purposes.

While we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, accurate, current, or error-free.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT OUR SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.

NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT ANY WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HONEYCRAFT STORE, ITS OWNERS, AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND OTHER REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES OR PURCHASE OF OUR PRODUCTS.

THIS MAY INCLUDE, TO THE EXTENT PERMITTED BY LAW, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, REPLACEMENT COSTS, OR OTHER SIMILAR LOSSES.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED, INCLUDING CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

SECTION 18 — INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Honeycraft Store, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, costs, and reasonable attorneys’ fees arising from or related to:

  1. Your violation of these Terms.

  2. Your violation of applicable law.

  3. Your violation of the rights of another person or business.

  4. Your misuse of our Services.

  5. Your content, Feedback, or other material submitted through our Services.

We will provide reasonable notice of any applicable claim. We reserve the right to participate in or control the defense of any claim for which indemnification is sought.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced herein, constitute the entire agreement between you and Honeycraft Store regarding your use of our Services.

These Terms replace any prior agreements, communications, or understandings relating to the subject matter covered by these Terms.

SECTION 21 — ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without your consent, to the extent permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any disputes arising from or relating to your use of our Services or purchase of our products will be governed by the applicable laws of the jurisdiction in which Honeycraft Store is headquartered, without regard to conflict-of-law principles.

Any legal proceedings will be brought in the courts located in the applicable jurisdiction, unless otherwise required by applicable law.

SECTION 23 — HEADINGS

The headings used throughout these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.

SECTION 24 — CHANGES TO THESE TERMS

You may review the most current version of these Terms at any time on this page.

We reserve the right to update, modify, or replace any portion of these Terms at our discretion.

When we make changes, we will update the “Last Updated” date at the beginning of these Terms. Where required by applicable law, we will provide additional notice of material changes.

Your continued use of our Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

SECTION 25 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us at: Contact